asean4dPrivacy Policy

This page describes what we collect when you use asean4d and how we keep that data protected. Our platform operates as an online gaming and sportsbook service available only where local law permits. When you register an account, deposit via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or direct bank transfer, and place selections on Liga 1, Piala AFF, Champions League, or other betting markets on asean4d, we collect specific information to verify your identity, process your transactions, and deliver our service securely.

We undertake to handle your personal data with care. This policy sets out what we collect, how we store it, who may access it, and what rights you hold over your information. We at asean4d are responsible for the decisions we make about your data, and we maintain transparency about our practices.

Data Collection on asean4d

We collect the following information when you use asean4d:

• Identity data: Your full name, date of birth, national ID number (KTP), and address. We require this during account verification to confirm your eligibility to access our platform.
• Contact information: Email address and phone number. We use this for account recovery, support communication, and transaction notifications.
• Financial details: Bank account number or payment app username (for DANA, e-wallet, mobile banking, local payment, online payment, e-wallet). We collect this to process deposits and withdrawals. We never store your full card number or payment app password.
• Betting activity: Your market selections, stakes, and settlement history. We record these to calculate returns, manage your account balance, and detect irregular patterns.
• Device and usage data: IP address, browser type, device identifier, and pages you visit on asean4d. This helps us detect fraud and understand how our platform is used.
• Cookies and tracking: We use cookies to maintain your session, remember preferences, and measure traffic. You may disable cookies in your browser settings, though some asean4d features may not function correctly.

How We Use Your Data

On asean4d, we use your data for these purposes: to verify your identity and confirm you are eligible to access our service; to process deposits (mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment transfers) and calculate withdrawals; to settle your betting selections and manage your account balance; to detect fraud, money laundering, and irregular betting patterns; to comply with legal obligations in jurisdictions where we operate; and to provide customer support when you contact us during Liga 1 fixtures, Piala AFF tournaments, or other events.

We retain your data for as long as your account is active, plus a defined retention period thereafter to meet regulatory requirements. Betting records are stored to manage disputes and settlement verification. Identity data is retained longer to prevent account abuse and compliance violations.

Third Parties and Processors

We at asean4d do not operate payment processing, identity verification, or server infrastructure ourselves. We contract with external processors: payment gateways that handle online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank transfers; identity verification providers who confirm your KTP; and cloud infrastructure providers who host our databases. These processors operate under data protection agreements that require them to use your data only for the purposes we specify and to protect it with security standards equivalent to our own.

Our servers may sit outside your jurisdiction. By using asean4d, you acknowledge that your data may be processed in countries with data protection laws different from Indonesia. We apply additional safeguards to ensure equivalent protection regardless of server location.

Your Rights and Our Commitments

You have the right to access, correct, or request deletion of your personal data held by asean4d. To exercise these rights, contact our support team through the Help section on our platform. We will respond to your request within 14 calendar days. If your account is located in Jakarta, Surabaya, Bandung, or Medan, your local data protection laws may grant you additional rights; we respect and comply with these regulations.

We at asean4d are committed to security. We use encrypted transmission (HTTPS) for all connections to our platform. Your password is hashed and never stored in plain text. Access to customer data is restricted to staff who require it for their role. We conduct periodic security audits and penetration testing to identify vulnerabilities.

In the event of a data breach, we will notify affected users within 72 hours of discovery. We maintain insurance covering data breaches and have protocols to contain and investigate unauthorized access immediately.

Cookies on asean4d

We use cookies for session management (essential, cannot be disabled), user preferences (can be disabled without affecting core functionality), and analytics (to measure traffic and identify popular sections like Liga 1 or live-dealer tables). You may manage cookie preferences in your browser. Disabling non-essential cookies will not prevent you from logging in or placing bets on asean4d, but you may see less personalized interface defaults.

Contact and Disputes

If you have questions about this privacy policy, believe we have mishandled your data, or wish to lodge a complaint, contact our support team via the Help section on asean4d. We will acknowledge your request within 48 hours and provide a substantive response within 14 calendar days. If you are unsatisfied with our response, you may escalate to your local data protection authority.

This privacy policy is effective from the date posted on asean4d.app and may be updated periodically. We will notify you of material changes via email. Your continued use of asean4d after such notice constitutes acceptance of the updated policy. asean4d services are available only where local law permits.